Mango Airlines on Thursday said it will be suspending all flights from Friday until April 19, in compliance with national lockdown implemented by President Cyril Ramaphosa in a bid to curtail the spread of the novel coronavirus (Covid-19).
The airline said, provided the lockdown works as intended, flights would resume on April 20.
“Guests who have bookings and intend to change their existing bookings to fly before 27 March 2020 or intend booking with Mango for travel from 20 April until 30 April 2020 will still be able to change their flight dates. Mango will waive the change fees applicable when making this date change. Please go online, or contact us for assistance,” the airline said in a statement.
“Guests who are unable or unwilling to make use of our once-off booking change offering, we will be issuing vouchers equal to the value of the fare and all applicable taxes. Mango has now extended the validity period for these vouchers to 12 months from the date of issue.”
The voucher would take up to seven working days to be issued.
“These are extraordinary times which require never-before-implemented extraordinary measures. We call for all South Africans to adhere to the 21-day lockdown, maintain good hygiene and social distancing. Together, we will get through this and once again return to the skies to get our Guests where they need to be,” the airline pleaded.
Transport Minister Fikile Mbalula has said all international and domestic flights are prohibited, irrespective of the risk category of the country of origin, during the lockdown.
Only essential air cargo will be allowed. However, Mbalula added that cargo from “high risk countries” must be sanitised.