SA Celebrity, Bonang Matheba lodged a complaint on Twitter about the food she had on a recent SAA flight, and in a rather unexpected turn, the airline responded in the snarkiest way possible.
SAA’s responded to Bonang’s complaint by saying that that other passengers enjoyed the meal.
A response like that would not make a complaining costumer shut up, if it was me, it would only make me pop!
Obviously tweets have been ongoing ever since…
It serves Bonang right. Waphapha this girl. “The World Is Not Yours”
SAA Basically shut her down and she was expecting an apology SORRY pic.twitter.com/lfoCI2pryP
— Mr Twittar (@EraBaloyi) April 19, 2017
People saying Bonang shouldn’t have complained about SAA on Twitter while they also complain about DSTV, Vodacom & other networks on twitter pic.twitter.com/PWjY5cGPVF
— Team follow back (@TshepoModise_) April 19, 2017
Bonang has a right to complain stop catching feelings
— King Trapa (@trapafasa) April 19, 2017
Bonang is also a customer she has every right to complain.That response from SAA was trash!
— Lindz (@tiwe_nkwali) April 19, 2017
People saying bonang shouldn’t use twitter to complain ummh did y’all go to spur restaurant to complain or you did it on twitter?
— King Trapa (@trapafasa) April 19, 2017
So a lot of people are sharing what they think about Bonang complaining on twitter. But what exactly are they worried about?
The fact that she is complaining or the fact that she is doing it on twitter?
Because not all the tweets are on her side…
Lol SAA don care, you know why? cause they know Bonang is too proud to fly Mango, Kulula and all those other lame airlines…and they right
— Nthabiseng Moriri (@Nthabs_Moriri) April 19, 2017
Cheeseplatters celebs expect to see on planes. #FlySAA #Bonang pic.twitter.com/CYguhrEBEW
— Champ Payne (@Champ_Payne) April 19, 2017
Bonang thinks she runs the world. She likes attention pic.twitter.com/MFzFdeoeWk
— Mr Twittar (@EraBaloyi) April 19, 2017
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SAA is expecting a R3.5bn loss for the 2016/17 financial year and Bonang is expecting to be served pink salmon on flights??
— Sukoluhle Nyathi (@SueNyathi) April 19, 2017
Not that I am really sure what the problem is. I am sure that SAA would want to know when they have a unhappy costumer so why was it so wrong for Bonang to complain?
Is it the fact that she is well known, would they still respond the same way if an ordinary, ‘one-of-us’ lodged the complaint?
Funny fact is that SAA only did 2% of the damage.
Their response was not necessarily what the public wanted to hear, but the irony is that the public spun the whole situation into a bigger mess than it already was in.
The tweet about Bonang expecting “pink salmon” was about defending SAA, but the tweet was worded so badly that it only make SAA look bad?
SAA is expecting a R3.5bn loss for the 2016/17 financial year and Bonang is expecting to be served pink salmon on flights??
— Sukoluhle Nyathi (@SueNyathi) April 19, 2017
Twitter-ers, I know this is difficult for you, but try to insert some objectivity every now and then 🙂
