South Africa’s app-based on-demand delivery service QUENCH has re-engineered its App from an alcohol to a grocery delivery service to assist in the enforcement of the Covid-19 lockdown movement restrictions.
The Cape Town based business said it has adapted and amended its business strategy to now include same-day delivery of groceries from Woolworths to customers in major centres across the country.
Co-founder and managing director, Liam McCreedy, said QUENCH re-engineered App has seen a significant spike in downloads and new active users since the launch of the new service. The App has seen a 350% increase in sales with 1,200 downloads in just three days.
“Our service is simple, seamless and very convenient. Whilst the country is under lockdown to curb the spread of the coronavirus, consumers are apprehensive to leave their homes and our contactless service provides them the peace of mind to order from the comfort of their couch.
“They can expect the same in-store prices and same-day delivery,” McCreedy said.
He said the QUENCH app-based delivery service supports and alleviates the pressure on Woolworth’s online delivery service which has been inundated with orders.
QUENCH staff have been trained on how to deliver packages without any close contact and are equipped with masks and gloves.
Although the service is currently only available across Johannesburg, Pretoria, Cape Town, the Cape Winelands and George, the QUENCH team will be expanding its offering as demand increases.
The App is easy to navigate and can be downloaded from Google Play and Apple App stores. Deliveries are charged at a fixed rate of R60 per delivery and products are charged at the same prices as the in-store Woolworths pricing.
QUENCH will reactivate alcohol sales after the ban has been lifted.
The South African government has imposed a five-week lockdown as one of its efforts to curb the spread of the coronavirus, and due to be gradually lifted at the end of April.